Winterberry has a caring team of mental health counsellors to help when you need them.

According to the Canadian Mental Health Association (CMHA) mental health is not only the avoidance of serious mental illness. Your mental health is affected by numerous factors from your daily life, including the stress of balancing work with your health and relationships. In this section you will find resources to help you stay mentally fit and healthy.

At Winterberry our goal is to help our patients live their best lives and this means offering easy-to-access mental health services with caring, highly trained professionals. 

It’s easy to book an appointment with one of our Mental Health counsellors by discussing your concern during an appointment with a Nurse Practitioner or a Family Physician. They will take it from there and make the connection for you. You’ll receive a call from our clinic letting you know when you’re appointment is. 

Knowing you need help and asking for it is important – and understandable. There is no stigma to asking for help with mental health concerns. Our two Mental Health Counsellors, Kelly and Susanna are here to help. We know you will feel welcome, supported and understood under their care. 

As part of Mental Health Week 2022 we’d like to introduce you to our Mental Health team and find out a little about the best part of their day at Winterberry and also why they choose to become mental health care providers. 

Kelly Nancekivell, Mental Health Counsellor 

The best part of my day is being able to connect with patients of the clinic and provide a safe space for them to talk about their concerns. I love seeing their progress over time and their ability to use their own strengths to identify solutions to some of their problems. I appreciate the relationships I get to make with the people I serve at Winterberry, and I truly value the opportunity to provide easier access to mental health help and resources. 

I chose to be a Mental Health Counsellor at Winterberry because I love the collaborative components and the ability to work within a multidisciplinary team. I love that there is wrap-around support for patients concerns because they have access to so many different professionals who can help them navigate their path to mental and physical wellness. Since mental and physical health are very much interconnected, I feel this approach is very beneficial and meets the needs of the people we work with. I am grateful to be a part of the compassionate, caring team at WFM, and am proud to empower the patients at the clinic to reach their mental health goals. 

Susana Cadavid, Mental Health Counsellor

The best part of my day is being able to call each patient and spend the session supporting them. Meeting them wherever they may be on that day, supporting their needs that day, and hearing the sense of relief as the call comes to an end. Being able to make a difference in someone’s life makes every day a dream come true. Knowing that I am helping people is my favourite part of my day. 

Becoming a Mental Health Counsellor was an easy choice for me. Having experienced struggles with mental health myself, I can appreciate how crucial it is to have someone who will listen non judgmentally, support objectively, and provide resources. Being a Mental Health Counsellor allows me to do this and more for the patients we see at Winterberry. Patient centred and multidisciplinary care are two things I am very proud to be part of here. 

To book an appointment with one of our mental health care providers, talked to a Nurse Practitioner or Family Physician and share your concerns. They will work with our administrators to book you an appointment as soon as possible.