Meet our Team

Meet Rebecca and Brittney, our Billing Team.

At Winterberry, we love to recognize and celebrate our team and this month, we’re shining our light on Rebecca and Brittney from our Billing Team. In each of these Team Showcase articles we aim to get to know different team members, their backgrounds and their experience at Winterberry. We hope you enjoy this quick Q+A!

Brittney and Rebecca, tell us about your work at Winterberry. What’s your role?

We both do the OHIP billing for the clinic as well as help the administration team when needed. 

What is your educational and work background? 

We both have college degrees in Medical Office Administration.  Rebecca went to Mohawk College, Brittney went to Everest College and both of us graduated with Honors. 

Impressive! What made you want to be in the billing department?

Brittney – I wanted a change from the first role I had at Winterberry which was in administration. I expressed an interest in expanding on my Medical Office Administration knowledge and within my first year, was given the opportunity to become part of the billing department.

Rebecca – I really enjoyed the billing portion of my college program and the opportunity was presented to move into the billing department about a year into my career with Winterberry. 

What made you want to be part of the Winterberry team compared to other clinics or companies?

Rebecca – My college professor knew they were hiring for my position, and asked if I would like to apply to work for them. I researched the clinic and I really liked their healthcare model so I applied. My 5 year anniversary is coming up in November and I have only grown happier being a part of Winterberry. 

Brittney- Working within the clinic has opened up many opportunities to expand and work as a team, which is much different from other clinics I have been apart of. You get to know and love the team you work with and everything that comes with the clinic. It’s been a great 6 years at Winterberry so far, and I am happy to be part of such a wonderful team and to be given the opportunities that have been offered. 

We are so lucky to have you both! Is there an average day in the billing department? If yes, what does it look like?

Rebecca + Brittney- The average day will consist of validating health cards and ensuring all day sheets and bills processed to the Ministry are completed in a timely manner. 

What is your favourite part of your job?

Rebecca- My favourite part of my job is being able to work with such a great team that make me feel like I’m part of a second family. I enjoy making sure patients are getting the help and support that they need with their health care. We have amazing patients that really appreciate our team and they make sure we know how much they appreciate us. 

Brittney- My favourite part of this job would be the team I work with. It’s a great feeling working with some wonderful coworkers which makes our job so much easier. I can’t forget to mention the patients! We get to know them and build trust and confidence so they know that Winterberry will provide excellent care for them. 

When you’re not helping Winterberry run efficiently, what will we find you doing?

Rebecca- I love spending time with my family and friends. I enjoy working out/weight lifting, cooking, walking my dog, and going to the movies with my daughter. 

Brittney- Outside of the clinic you will find me spending time with my family, as well outdoor activities such as camping and going up north to the family cottage.